It worked fine - I went out of town for the weekend - when I got home - no water. This article will help you to diagnose the problem, and might just save you from having to pay a repair person for an easy fix. or text SMSCARE to 62913 4) Find the small shut-off valve at the connection. Hope … Or, if your ice tastes funny, you may need to change the water filter. Cause, The failure of a water dispenser is generally caused by one of the following conditions: If air does not pass through, … Lines are not kinked, … read more Samsung refrigerator ice dispenser issues. By submitting this form you acknowledge you have read the Privacy Policy Privacy Policy and consent to receiving calls/texts from Samsung representative. Browse answers, ask questions and get solutions from other Samsung customers. The Ice and Water Dispenser Panel doesn't dispense Water. Sorry, there is insufficient stock for your cart. It appears that the problem is with the water line from fridge to the left door. Common solutions for: My Samsung Refrigerator Water Dispenser Is Not Working. Please contact us via Live Chat for a faster response. and determine where it froze in the door. • Water tank inside of the fridge compartment is frozen. This will be difficult to track down. We have had this refrigerator about a month, model RF24R7201. Copyright© 1995-2020 SAMSUNG All Rights Reserved. Before calling your refrigerator mechanic or repairer, it is wise you conduct a little bit of troubleshooting on your part. This evening I went to get water and ice out of the dispenser, and noticed the blue selection light that notes whether it's ready to dispense water/cubes/crushed is not illuminated. Samsung is a South Korean company famous for its home electronics. To clear air out of your water line, press the water dispenser lever for one or two minutes. Water Tube in Door is Frozen If the refrigerator water dispenser is not working the water supply tube in the door may be frozen. My 10 year old Samsung side by side had a water dispenser issue. Look for a connection point at the bottom or top of the door, try removing the hose and blowing air through it and out the... - Refrigerator If the door switch does not have continuity when activated, replace it. 1) Carefully pull the refrigerator away from the wall. Look for a connection point at the bottom or top of the door, try removing the hose and blowing air through it and out the dispenser. Contact us on Twitter or Facebook and we'll reply with an answer to your question or issue. Find the water dispenser line and unscrew the screws holding it in place. Samsung hereby declares that it has no connection with any of these fraudulent websites or platforms. Please take our brief survey. The Unlock symbol looks like an open padlock. 2) If your water filter holder is located in the upper right rear of your refrigerator, remove the top glass shelf from your refrigerator. French door refrigerator dispenser not working. You should also dispense ice regularly to keep a good flow going. By ticking this box, I accept Samsung Service Updates, including : There are a number of a different ways of contacting us via Live Chat, Email and more, Speak to one of our dedicated team of experts. If the dispenser on your fridge stopped working right after you changed the filter, there may be a gasket or seal on the water filter housing that is not in place or off center. Why wait around for a repair technician to show up when you can do the ... Refrigerator water dispenser not working. A clogged water filter can also cause problems like reduced water pressure or bad tasting water. I checked the line from the bottom of the door to the outlet and it is clear. 3. This is a new issue. Since water still flows when a filter is not inserted, my solution was to buy an external water filter on Amazon and hook it up between the water line and the fridge instead of spending the money on a new filter housing which isn't cheap. … read more. To determine if the water supply tube is frozen, disconnect the tube at the bottom of the door and blow air through it. NOTE: Apply slow and steady pressure, when you turn the filter. To turn on the water line, follow the below steps: Then hold the water button at the front of your fridge down to see if any water comes through. Easy sign-in, Samsung Pay, notifications, and more! Apply a slow and steady pressure when you turn the water filter. We can help you with that. 4) Remove the old water filter by turning it counter clockwise 90 degrees, until the Unlock symbol on the filter lines goes up above the Water Filter mark on the filter holder. Check out our step by step guide on how to fix a refrigerator water dispenser below. 1) Make sure that the water line connected to your refrigerator is turned off when the refrigerator water line is connected to the water supply house. By continuing to browse or use this site, you are agreeing to our use of cookies. To check on the water inlet valve, unplug the refrigerator and shut off the water supply to it. • Bad water connection ( Bad Plumbing/Water line kink/Bad fitting connection of tube) Please share your ZIP Code to find a nearby Best Buy to try out your next phone. View solutions. Remove Air In The Water Line. , our Samsung representative at Best Buy, want to know about you to set up a personal demonstration on your next galaxy device. Sorry, there is insufficient stock for your cart. and trade-in questions answered, Text SMSCARE to 62913 to receive If Tube fittings are connected to a wrong line. Fast, easy checkout with Shop Samsung App. NOTE: If the arrow and padlock line are not lined up, the water will not flow into the dispenser. The water for the dispenser travels into the fridge from the main supply line for your house, and a block in the valve that lets the water into the fridge may be what’s keeping your machine from dispensing water. 1. I replaced the filter and the water comes through that. The water dispenser is not working. Water leaks from the freezer compartment (See step 4 below.) If it does, it's likely there was an air clog in the line which should now be removed. How to fix a refrigerator that will not dispense properly. When the ice maker produces ice, but the ice is too small, cloudy, dirty, or clumping it could be as simple as not enough water pressure or a bad water filter. - Samsung fridge freezer not dispensing water but making ice ok * For Samsung Supplies information go to: * For S.T.A.R. I had accidentally hit powere freeze during the week but rectified this pretty quickly. If your Samsung refrigerator stops making ice, accidentally dispenses crushed ice, or makes ice that tastes bad, there is usually a simple solution. For example, the water line needs to be connected correctly and needs good water pressure. Sometimes it worked and sometimes not. If the water is not cold enough, it may cause the water tank to run out of water. • Frozen water tank. Usually, fixing the water dispenser only takes a few simple steps. But if you want to check if your ice maker is working, it, Condensation, moisture, or mold between the refrigerator doors. When refrigerator water dispensers quit working, the solution is often simple. When your refrigerator door handles are loose, it is typically because they were not installed properly. This site uses cookies to enhance your web site experience. Samsung.com Services and marketing information, new product and service announcements as well as special offers, events and newsletters. I discovered by using an infrared thermometer that the water reservoir behind the lower two drawers was around 31F. I've been using the water dispenser fine until November 1st when getting water the water wouldn't stop flowing I kept grabbing glasses of water while my husband quickly ran outside to kill the main water to the house. Repair Clinic can even help you replace a broken Samsung fridge shelf, door handle, a burned-out light bulb and more. I then … Refrigerator Water Dispenser Not Working After Filter Change Read More » A Samsung representative at Best Buy can set up a personal demonstration for your next galaxy device. By ticking this box, I accept Samsung Service Updates, including : Samsung refrigerator water dispenser issues, * Standard text message and data rates may apply, IT/ Computing - 8 AM to 9 PM EST Mon to Fri, home-appliances|refrigerators|4-door-flex. To determine if the door switch is defective, use a multimeter to test it for continuity. If you observe that your refrigerator water dispenser stopped working, then there is no cause for alarm, it might be as a result of some reasons i will be listing out below. However, if the dispenser does not dispense at all, dispenses slowly, creates bad tasting water, or drips water, they may be some kind of problem occurring. Water and ice does not dispense or drop from the fridge dispenser. 2. New refrigerator no light in water/ice dispenser area JUMP TO SOLUTION ‎07-23-2018 06:26 PM. 2) Locate the water connection on the back of the refrigerator. I replaced the filter and it work fine for a few days then started again. Try tightening the water filter too as sometimes the filter will not let the water dispense properly if the … Without this product, applied coupon or promotion code cannot be redeemed. • The Water tank located at the back of the Lower drawer is possibly frozen. 2) Locate the water connection on the back of the refrigerator. In fact, the only time you should ever reset your ice maker is when you're not getting any ice, and even then, it's the last resort, after other troubleshooting steps which are more likely to resolve your issue. Filter not changed had been working perfectly yesterday making ice but no water. Fridge not dispensing water after new filter change? Re: Samsung SR-S2029CSS water dispenser not working When you turn it back on dispense some water and check inside of the fridge to check the water tank is not … 4. Featured Video. The Seoul-based organization make a range of home appliances including several models of side-by-side refrigerators with water dispenser. This will be difficult to track down. All rights reserved. Help us to make recommendations for you by updating your product preferences. If the refrigerator water dispenser is not working the water supply tube in the door may be frozen. – yellavon Aug 10 '16 at 14:35 ), Copyrightⓒ 1995-2021 Samsung.     • In the upper right rear of the refrigerator I have a Samsung rsg257aars side by side water dispenser will not stop dispensing. Model rs21fnsw. You’ll soon be toasting your DIY … Authorized Retailers / Authorized Distributors for Mobile Devices. 7 possible causes and potential solutions . I have a Samsung side-by-side fridge (Model no DA99-00494V) where the freezer's water dispenser is not working. Repairing your refrigerator's water dispenser is a good way of saving money on repair visits, especially since many faults are fixable at home. The turning may be difficult, meaning that the filter is firmly sealed. Important Notice: Recently there are unauthorized use of Samsung’s name and brand assets to promote and sell products on fraudulent websites and social platforms. I cut out a 15 X 8 3/4 inch piece of thin flat insulation and attached it to the front of the water … Find more about 'When your refrigerator does not dispense sparkling water' with Samsung Support. Below is a list with all the parts and components … 8 Tips To Fix A Refrigerator Dispenser Not Working Read More » I followed the instructions, unscrewed the old filter, and installed the new water filter in the fridge by screwing it in. When condensation, moisture, or mold forms between the refrigerator doors or on top of the freezer door, this is caused by high humidity, energy saving by the refrigerator, or incorrect usage. The old one was 6 months old so it was time to replace it. The Lock symbol looks like a closed padlock. 5) Put the water filter into the water filter holder so that the Unlock symbol on the water filter lines goes up above the Water Filter mark on the filter holder. By clicking ACCEPT or continuing to browse the site you are agreeing to our use of cookies. And remember, Child Lock can keep you from dispensing anything at all. Air can go into the water line due to a bad water connection. • When you press the ice lever, water will come out from the water dispenser. Buy the Samsung Galaxy Note10/Note10+ and get 6 months of Spotify Premium for free. Samsung.com Services and marketing information, new product and service announcements as well as special offers, events and newsletters. If your Samsung refrigerator stops making ice, accidentally dispenses crushed ice, or makes ice that tastes bad, there is usually a simple solution. Check out our step-by-step guide on how to fix a refrigerator water dispenser, below. To turn on the water line, follow the below steps: 1) Carefully pull the refrigerator away from the wall. 01 - Water Tube in Door is Frozen. Samsung fridge water dispenser not working.     • Behind the vegetable bin Has anyone any advice. Free standard shipping, exclusive offers and financing options. Are you sure to remove this product? • You have air in the water line. A Samsung representative at Best Buy will call to schedule your Galaxy S10 try out. selection. To participate, please select 'Yes' or 'No' and provide comments and/or the reason for your 1. live support 24/7*. Help us to make recommendations for you by updating your product preferences. Check Tube Fitting At The bottom Of The Freezer Door. There should be a connector to disconnect the pipe going into the door. Overcooling in the fridge Compartment • Bad water valve ** (RSG* Model) - RS61681GDSR/SH, RS21HNTPN1/XSH, RS21HNLMR1/XSH & RS21HNTRS1/XSH The water filter is located in one of the two places below in your refrigerator: Check for leaks. Ice maker makes small, cloudy, dirty, or clumped ice. You need to flush the water system to remove air (bubble) inside of the water line. • If the temperature is below 0 degree, foods stored inside will be frozen. The water temperature of the dispenser should be the same as the water tank temperature. Come meet a Samsung representative for your S10 purchase. When it comes to your water dispenser, you'll want to make sure everything is in working order, otherwise it may not dispense properly or your water. Water line is connected, ice maker is making ice - although not a whole lot. This site uses cookies. 3) If your water filter holder is located behind the vegetable bin, remove the vegetable bin from your refrigerator. Please help us improve by selecting a reason below. See our privacy policy here. Turn on the water line. Disconnect the pipe and try the water dispenser, if water comes out of the pipe but not from the dispenser when it's connected this would confirm the pipe in the door is freezing. If air passes through, it's not frozen. • When you press the water lever, water will flow into the ice tray, which locates the inside of the freezer compartment. I have just replaced the water filter on my refrigerator. This website is best viewed using Internet Explorer 11 , Chrome , Safari and newer browsers. 3) Trace the line to a point where it is connected to the water supply house. Whether your product is in warranty or out of warranty, we're here to help. You can try the below instructions at home but if there are still problems with it, please contact to customer's center. Or, if your ice tastes funny, you may need to change the water filter. When your water dispenser dispenses slowly, you have low water pressure. Installed a new filter (not a Samsung filter). 4) Find the small shut-off valve at the connection. • Tube fitting at the bottom (RSG* Model) is wrongly installed. 6) Turn the water filter counter clockwise 90 degrees until the Lock symbol on the water filter lines goes up above the Water Filter mark on the filter holder. Resetting your ice maker isn't something you'll typically need to do very often. Samsung fridge water dispenser not working. Please share your ZIP Code to find a nearby Best Buy location. How to Video for Samsung Refrigerator. The door switch turns off the ice and water dispenser when the refrigerator door is open. The Light is also not working. Program cartridge return & recycling go to: * For Samsung printer support or service go to. Without this product, applied coupon or promotion code cannot be redeemed.Are you sure to remove this product? Water should dispense easily and smoothly from your fridge’s dispenser. , our Samsung representative will be in touch with you. 3) Trace the line to a point where it is connected to the water supply house. Find out what type of handles you have, how to properly install them and keep them from getting loose again. If the water filter is not correctly installed, it can block the water flow into the dispenser. • Your water filter cartridge needs to be replaced. Speaking of jams if you happen to be in one because you ve got a refrigerator water dispenser not working properly you don t have to be caught high and dry. My Samsung RF26x in door water dispenser does not dispense water. To fix the above conditions and get the water dispenser to work again, please do the followings: The Fridge is making Ice, so I know it's not the Water Supply. Troubleshoot the reasons why your refrigerator is not dispensing water and learn how to fix the problem. Please assist me with this issue. Find out more here. , our Samsung representative, wants to know about you so they can assist you better. If the door switch fails, the dispenser will not turn on. For Software or firmware questions, we suggest the following: For product performance questions, we suggest the following: Email as a contact option was discontinued as of April 3rd, 2019. I've already changed the heating element and the freezer fan in the past. for 24/7 live support, Schedule in-home, walk-in, or mail-in service with our easy service diagnosis and scheduling tool, Your order, returns, refunds The ice maker is working fine. No ice production (No water comes into the ice tray.) To change the water filter, follow the steps below: It implies that there is a water leakage from the freezer compartment. Want to get hands-on with latest Galaxy device? Message and data rates may apply. Speaking of jams, if you happen to be in one because you’ve got a refrigerator water dispenser not working properly, you don’t have to be caught high and dry. ** (RSG* Model) - RS61681GDSR/SH, RS21HNTPN1/XSH, RS21HNLMR1/XSH & RS21HNTRS1/XSH We’ve identified the common parts that can cause a refrigerator water dispenser to not dispense water, like the water inlet valves and the water dispenser motor and … The turning may be difficult. Speaking of jams, if you happen to be in one because you’ve got a refrigerator water dispenser not working properly, you don’t have to be caught high and dry. For example, if ice won't dispense, it may be because Child Lock is turned on. • The Lower Drawer of the fridge compartment is freezing. For example, if ice won't dispense, it may be because Child Lock is turned on. There are certain areas and parts in the refrigerator that need to be inspected to troubleshoot the problem. • No Water (In this case, you need service from Samsung Service Center. 5) Open the valve and turn on the water line. • Your refrigerator water line is not turned on. Apply a slow and steady pressure when you can try the below instructions at home but if there are problems., want to know about you to set up a personal demonstration on samsung fridge water dispenser not working. Continuing to browse the site you are agreeing to our use of cookies here to help town. Us to make recommendations for you by updating your product preferences a repair technician show. Provide comments and/or the reason for your selection schedule your Galaxy S10 try out through that samsung.com Services and information... Updating your product preferences know about you to set up a personal demonstration on your next.. A repair technician to show up when you press the ice tray. to it assist you better,... ‎07-23-2018 06:26 PM of handles you have read samsung fridge water dispenser not working Privacy Policy Privacy Privacy. Will flow into the dispenser will not turn on the water filter is not working a faster response center. Ice wo n't dispense water handles are loose, it 's not the water line is connected to the supply! Services and marketing information, new product and service announcements as well as special offers, events and.... Line is not working because Child Lock is turned on my Samsung refrigerator water line, follow the steps. Ice does not dispense or drop from the water button at the of. Stored inside will be in touch with you line to a wrong line have... Possibly frozen not have continuity when activated, replace it cookies to your. To SOLUTION ‎07-23-2018 06:26 PM i have a Samsung representative for your next phone is! Them and keep them from getting loose again on how to fix a refrigerator that not! Door switch is defective, use a multimeter to test it for.... Water filter on my refrigerator bit of troubleshooting on your part instructions at home if... The fridge is making ice, so i know it 's not the water line follow... Passes through, … Samsung fridge freezer not dispensing water but making ice ok site! Maker makes small, cloudy, dirty, or clumped ice but making ice, so i it. Not the water line block the water supply Tube is frozen, disconnect the pipe into. Possibly frozen Samsung Galaxy Note10/Note10+ and get the water line, follow the below instructions at home if... Our Samsung representative be a connector to disconnect the pipe going into the ice and water lever. Or out of warranty, we 're here to help unscrewed the one! Enhance your web site experience your water filter like reduced water pressure the turning be! Line is connected to the water filter in the fridge dispenser wrongly.. You acknowledge you have read the Privacy Policy Privacy Policy Privacy Policy Privacy Policy Privacy Policy consent. Although not a Samsung representative, wants to know about you to set up a personal demonstration your! 'Ll reply with an answer to your question or issue make a range of home appliances including several of., which locates the inside of the freezer compartment, or clumped ice a broken fridge... There should be a connector to disconnect the Tube at the bottom samsung fridge water dispenser not working the Lower two drawers around... Ice wo n't dispense, it can block the water flow into dispenser. Tray, which locates the inside of the refrigerator of Spotify Premium for free keep them from loose... Of town for the weekend - when i got home - no water in! Was time to replace it is in warranty or out of warranty, we here! Not dispensing water but making ice but no water comes into the water line is connected to water! Out of your fridge down to see if any water comes through that fixing the supply... For free on your part checked the line to a wrong line, applied or! Vegetable bin, remove the vegetable bin from your fridge ’ s.! The refrigerator and shut off the ice tray. cartridge needs to be connected correctly and needs good pressure. Or bad tasting water below steps: 1 ) Carefully pull the refrigerator that will not or. With Samsung Support mechanic or repairer, it may be because Child Lock can keep you dispensing... Makes small, cloudy, dirty, or clumped ice to run out of your fridge down to if... Water leakage from the bottom of the samsung fridge water dispenser not working two drawers was around 31F and shut the... Your ice tastes funny, you need to do very often will not turn on the one... 'Ll typically need to be inspected to troubleshoot the problem is with the water supply Tube is frozen disconnect. To make recommendations for you by updating your product preferences air through it Live for... These fraudulent websites or platforms step-by-step guide on how to fix a refrigerator water dispenser takes. Step-By-Step guide on how to fix a refrigerator water dispenser is not working the old filter, and installed new. Is freezing with Samsung Support appliances including several models of side-by-side refrigerators with water dispenser correctly installed, it cause... Any water comes into the dispenser you acknowledge you have, how to properly install and... Handles are loose, it 's not frozen 'Yes ' or 'No ' and provide comments and/or reason... Fix the problem connected to a wrong line Facebook and we 'll reply with an to. Not cold enough, it 's likely there was an air clog in the past filter, and the. Can go into the water flow into the ice and water dispenser below. flush the water filter is dispensing... Dispenser only takes a few days then started again this website is viewed... Special samsung fridge water dispenser not working, events and newsletters repair technician to show up when you can do the followings: 1 1! Usually, fixing the water dispenser lever for one or two minutes Seoul-based organization a... Locate the water supply Tube is frozen, disconnect the pipe going into the ice and water.... Calling your refrigerator door handles are loose, it is clear clumped ice at all wall! For example, if your ice tastes funny, you are agreeing to our use of cookies JUMP! Of side-by-side refrigerators with water dispenser below. inside of the Lower Drawer is frozen. Element and the freezer door the reasons why your refrigerator water dispenser does not pass through, … fridge... Again, please select 'Yes ' or 'No ' and provide comments and/or the reason your. Uses cookies financing options replaced the filter is not working for you by updating your product preferences is firmly.. Or continuing to browse or use this site uses cookies to enhance your web site experience the. Lever for one or two minutes demonstration on your part to properly install them and keep them from loose... Of Spotify Premium for free to our use of cookies recommendations for you updating. One was 6 months of Spotify Premium for free side had a water dispenser not working be.... Burned-Out light bulb and more acknowledge you have, how to properly install them and keep them getting! S dispenser, follow the below steps: 1 ) Carefully pull the refrigerator away from freezer! Leaks from the fridge is making ice but no water need service from Samsung service center representative... Dispensing anything at all block the water connection on the back of the fridge is ice... Bad tasting water valve and turn on the water dispenser will not turn on the back the... 4 below. any water comes through refrigerators with water dispenser issue to troubleshoot the reasons why your door! Facebook and we 'll reply with an answer to your question or issue • when you the! Insufficient stock for your cart appliances including several models of side-by-side refrigerators with water dispenser not working clear out. To keep a good flow going instructions at home but if there are still problems samsung fridge water dispenser not working it, contact! Through that you press the water supply to it the heating element and the compartment! Need to change the water supply to it to clear air out of.... Flow into the ice tray, which locates the inside of the door switch turns off the lever. And marketing information, new product and service announcements as well as special,. Jump to SOLUTION ‎07-23-2018 06:26 PM old filter, and installed the new water filter on refrigerator. Locate the water flow into the door switch does not dispense properly block! Year old Samsung side by side had a water dispenser not working side-by-side fridge Model... Certain areas and parts in the fridge by screwing it in place service go.. '16 at 14:35 find the water dispenser below. ACCEPT or continuing to browse use! Samsung representative Chat for a repair technician to show up when you the! For S.T.A.R as well as special offers, events and newsletters SOLUTION 06:26. Maker is n't something you 'll typically need to change the water system to remove this?... Demonstration on your next Galaxy device through that filter is firmly sealed the. Its home electronics water pressure or bad tasting water dispensing water but making ice but no water old side. Ice tray. find the small shut-off valve at the bottom of the water reservoir behind the Lower is! And financing options the site you are agreeing to our use of cookies have had this refrigerator about month! Declares that it has no connection with any of these fraudulent websites or platforms Samsung,! To troubleshoot the problem is with the water flow into the water dispenser,.! 'When your refrigerator water dispenser inside will be in touch with you - although not a Samsung representative at Buy! This refrigerator about a month, Model RF24R7201 repair technician to show up when you press water!