Captcha text. Details of how to contact the 24/7 Card Services team is available below. Accidental Death and Disability (Common Carrier), Missing of Connecting International Flight During Transit, Loss of Passport and Travel Related Documents, You can simply change the PIN by registering your card on www.thomascooktravelcards.com. You can use your Thomas Cook Prepaid Travel Card to shop online (within the limits and restrictions of your Card) at any merchant that accepts MasterCard cards. Your Cash Passport card number. www.thomascook.com is a site operated by Thomas Cook Tourism (UK) Proprietary Limited ("We"). There are no transaction fees, so you won’t encounter any hidden charges. Moreover you can also register yourself on www.thomascooktravelcards.com or download our Mobile App on Android or AppStore to view the transactions. Our site uses cookies and other similar technologies like pixel tags and web beacons. You can now book a holiday or make hotel or flight reservation anywhere you are with the simple click of a button. In case of the Thomas Cook Prepaid Travel Card , where you do not have a balance in the currency of the transaction, your Card Fund will be debited according to the default order of priority, which is as follows: USD, GBP, EUR, CAD, AUD, JPY, SGD and CHF, at an exchange rate determined by MasterCard on the day the transaction is processed, plus a Currency Conversion Fee as set out in the Table of Fees and Limits. See our privacy policy. Not only is it great for budgeting, it’s also cheap, hassle-free and safe. Cash Passport allows you safe and secure access to your money overseas without any links to your bank account. The advantages of Thomas Cook’s Borderless Prepaid Card are: 1. Security code. Yes, you can use the Gift Card to book travel on the Thomas Cook Mobile App. Around 600 of Thomas Cook's high street stores have shut down after the travel company collapsed after failing in secure a final rescue bid. Enter your email address to sign up for our marketing emails. Read our frequently asked questions on the TUI Travel Money Card. To hear our news first and sign up to our future promotions enter your email address here. From offering the best deals on hotels and flights, to arranging for foreign exchange, we take care of all your travel needs. The list of sanctioned countries is subject to change from time to time. Gift cards can't be replaced if lost or stolen without proper proof of purchase. Processed in a sterile environment, you'll receive bundles of small notes … Please see our privacy policy. The Thomas Cook Prepaid Travel Card is chip and PIN protected.To reduce the threat of fraud, your Thomas Cook Prepaid Travel Card is completely separate from your bank account. You can also use the Caxton app to top up directly and block your card should it go missing. Card expiry date. Here at Thomas Cook we don’t want you to worry when you’re booking your next getaway. Using toll free services, call charges is paid by them, irrespetive of the the duration of the call. You can either transfer any remaining funds to a new Card or cash out the balance and close your Thomas Cook Prepaid Travel Card. It only takes a few minutes to register and start enjoying the benefits of online servicing. I accept the Terms And Conditions. All point Network is the largest surcharge-free ATM network with more than 55,000 ATMs in leading national and regional merchant locations across the United States, Canada, Mexico, United Kingdom and Australia. Airlines stop accepting cancellation/change requests 4 - 72 hours before departure of the flight, depending on the airline, in such scenarios airline will have to be contacted directly for cancellation/change. If EU€ aren’t available, the Card will move along the list until it finds an available Currency from which to deduct payment. Whatever your preference, you’ll receive some of the most competitive rates on offer. Thomas Cook India offers great deals on international tour packages, Indian holiday packages also avail attractive discount on booking air tickets and train tickets online. Month. Card number: Manage cookies. If you have any queries about your Thomas Cook Prepaid Travel Card balance or you notice a Card transaction that you do not recognize, please notify the 24 hour Card Services team as soon as possible and in any event within thirty (30) days of the transaction debit date. Even with a zero balance, your Thomas Cook Prepaid Travel Card is still valid (up to the expiry date on the Card), and you can reload it for your next trip (subject to FEMA requirements). Forgot User ID? What’s more, you can book from as little as £39 per person. Every transaction done on your card is followed with an alert on your registered e-mail and mobile phone. Instructions are available above. Struggling to remember how much you spent on that extravagant meal? Secure and convenient. On your international holiday, we ensure that you are well-equipped with foreign exchange, visa and travel insurance. Your Cash Passport is prepaid, reloadable and CHIP and PIN protected. Thomas Cook (India) Ltd (TCIL) is the leading integrated travel and travel related financial services company in the country offering a broad spectrum of services that include Foreign Exchange, Corporate Travel, MICE, Leisure Travel… Barclaycard help - frequently asked questions about Barclaycard. Alternatively, you can top up as you go while you’re away. Not only is it great for budgeting, it’s also cheap, hassle-free and safe. There’s also lots more help on our dedicated coronavirus help page and coronavirus FAQs. For even more security, all Thomas Cook Prepaid Travel Cards are insured … Your privacy. Your privacy. When you book a holiday which includes a flight with Thomas Cook you are financially protected by the ATOL scheme. Please help them to help you by providing as much information as you can. 2017 Thomascook.in. Email Address. Surcharge is an extra fee levied by the ATM operator over and above the withdrawal fee charged by the issuer on a withdrawal transaction. All additional expenses incurred by the guests like Food &Beverages, Holiday Activities, Spa, Travel Desk, etc. Be aware that some merchants, such as restaurants and car hire companies, may require the Card to have an available (total) balance greater than the purchase amount, before they will authorize the payment. It is recommended that you check your transaction history and Card balance at least once a month. Thomas Cook website terms and conditions. Thomas Cook (India) Limited ("Thomas Cook") confirms that it is engaged in providing Borderless Prepaid Card (BPC) to customers buying Forex from them during their travel abroad (�Cardholders�). On 22 November, the Thomas Cook Group – which happens to include Britain’s second-largest tour operator and biggest chain of High Street travel agents – … Enter your details below. Travel Money Card FAQ | TUI TUI offers a fantastic range of tailor-made holiday experiences, from handpicked hotels, flexible flight options & much more to destinations around the world. Type the characters exactly as they are shown in the image. Enter the email address associated with your itinerary. Card number: Manage cookies. 2017 Thomascook.in. So, let your worries fly away and book your workation package today. By registering your Thomas Cook Prepaid Travel Card you can check your balance, review your transaction history, change your PIN, view or download statement and also raise a query. No, cash back is not available on the Thomas Cook Prepaid Travel Card. You must comply with all laws and regulations (including any foreign exchange controls), in respect of the Card in India and in the country of use. The fee is determined and charged by the ATM operator and is not retained by us. We’re helping a lot of people right now and it may take us longer than we’d like to speak to you. In addition, the Card is also unable to be used in countries subject to economic sanctions, including: Cuba, Iran, North Korea, Sudan and Syria. Please enter the word as shown below. Also, know when is Maldives opening for tourists. Please enter your card number below. Card number must contain only numbers. However, Thomas Cook Prepaid Travel Card uses a standard four digit PIN, which will still be accepted if the ATM has been set up correctly in compliance with MasterCard requirements. Please enter your username or email address. You can use your Multicurrency Thomas Cook Prepaid Travel Card worldwide, at ATMs displaying the MasterCard Acceptance Mark, as well as MasterCard merchants, including shops, restaurants and online. Please note  - once you leave our website, we are no longer responsible for any information provided by our third-party partners. Thomas Cook along with MasterCard Worldwide has brought to you a cost-effective and efficient travel currency card that ensures a hassle-free trip. Please note that there will be an additional cost if the merchant transaction or ATM withdrawal is in a currency other than a Currency on the Card, or where you do not have sufficient funds on the Card in the relevant Currency, and you should refer to the Table of Fees and Limits for further information. About Thomas Cook (India) Limited. Alternatively, you can take your Card back to the Thomas Cook (India) Ltd. branch or its authorized agent where you bought the Card and they will refund you the balance. The Caxton Currency Card is the most convenient way to carry money abroad. 24/7 Global Emergency Assistance will get you back in control of your money. A fee will be charged for this service (please refer to your Terms and Conditions for more information). All Rights Reserved Travel Money Lyk Card Cash Passport Gift Cards The Gift of Travel Travel Insurance Travel Updates; Customer Support ... Forgot your itinerary number? You will receive a link to create a new password via email. Check out our promise to you, so you can have confidence booking a holiday right now. Please view the important information page for user … will have to be settled by the guests at the resort during their stay. Please enter your card number below. Awards - Thomas Cook India has received the distinction of being chosen the We use cookies to improve your website experience and provide more personalized services to you, both on this website and through other media. Your privacy. We also offer flexible options such as money-back guarantee and fee-free changes, so you can travel with complete confidence and peace of mind. If you attempt to withdraw cash from an ATM or use your Card at merchants in any of these countries, your request will be declined. Your Thomas Cook Prepaid Travel Card can be used to withdraw local currency from 1.9 million ATMs worldwide displaying the MasterCard® Acceptance Mark. By using your Thomas Cook Prepaid Travel Card in the currency that the online site trades in, you know exactly what your purchase will cost and you won’t be stung by unknown exchange rate fees, unlike when you use your domestic credit or debit card. For your security, you may be asked to provide the security code that’s printed on the signature strip on the back of the Card. Please note that any transactions in a currency other than a Currency loaded on the Card will be exchanged to the relevant Currency/ies on the Card at an exchange rate determined by MasterCard on the day the transaction is processed plus a Currency Conversion Fee as set out in the Table of Fees and Limits. Thomas Cook Gift cards can't be returned or cancelled after purchase. Thomas Cook is not responsible if a Gift Card is lost, stolen, destroyed or used without permission. You must contact us as soon as possible. Not only is it great for budgeting, it’s also cheap, hassle-free and safe. If you do not have the currency of the country you are visiting on your Card at all (or not enough to cover the cost of a purchase), you can still use it to make a payment. According to a source who has been approached by Thomas Cook, the scheme works on a points system similar to the Shell Smartcard. This should only happen when you don’t have enough money on the Card to cover the purchase (though you can always use the total balance on your Thomas Cook Prepaid Travel Card to make a partial payment, if the merchant supports it). This means you’re covered should you need to make a contactless payment for a quick coffee at lunchtime or need some cash for a bus ticket. Card Security. Barclays Bank UK PLC is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority (Financial Services Register number: 759676). Captcha text. If an ATM asks you to choose an account or card type, it is suggested you choose the "Credit" option. Check out to avail the best forex offers today and get a chance to win free Goa trip. Load your card with the currency you need and keep all of your money in one secure place, all while gaining access to fantastic rates. Register online now . Travel is an extremely attractive incentive for many people and the Thomas Cook travel brand is … Year. To cash out and close your Card, you can visit your nearest Thomas cook branch across India. Please see the Terms and Conditions for more information. The app is user-friendly and can be easily downloaded on any Android or Apple phone gadget. You can use online servicing or our app* to make payments, check your balance and manage your money. Upgrade to virus-free travel cash and our Clean Currency will help you stay safe on holiday. We are registered in England and Wales under company number 12211539 and have our registered office at 8th Floor, 20 Farringdon Street, London, EC4A 4AB, United Kingdom. Thomas Cook Prepaid Travel Card is a convenient and safe way of carrying your travel money overseas, offering all the peace of mind and security of traditional travelers cheques, and the convenience of cash, worldwide#. You will receive a link to create a new password via email. Thomas Cook does not guarantee the accuracy of this information. These companies may estimate your bill, and if you use your Card as a guarantee for the estimated amount, the funds will be temporarily unavailable to access or spend. This is the last 3 digits on the signature strip on the back of the card. Please enter your username or email address. Card number: ... Card number must contain only numbers. Card expiry date. Your Thomas Cook Prepaid Travel Card will generally be activated within twenty-four (24) business hours of purchase or as advised by the Purchase Location. To reload a Thomas Cook Prepaid Travel Card, you can contact any of your nearest Thomas Cook Branches across India. “Like most other retailers we are looking at a variety of promotion initiatives. Load your card with the currency you need and keep all of your money in one secure place, all while gaining access to fantastic rates. With a Thomas Cook Prepaid Travel Card you don’t need to worry about bank opening hours or lengthy queues to access your funds whilst travelling. All point ATMs can be located by using the below link. With Thomas Cook’s range of offerings, travel and foreign exchange woes are things of the past. The search will automatically begin from USD. You can only withdraw cash from an ATM up to the available balance on your Thomas Cook Prepaid Travel Card (including any applicable fees) and if the amount is within the ATM's issuing limit. The Currency (-ies) of the Card will automatically be converted into Local Currency, in the order described above. Enter your details below. Our sale is now on! Please note: It is currently not possible to use your Prepaid Travel Card in a number of countries. Type the characters exactly as they are shown in the image. We will be happy to check and confirm the transaction details for you. Thomas Cook offers best forex deals & forex offers in Forex Cards, Currency Notes, Reload Forex Cards, buy or sell forex and send money abroad. All our holidays are Covid-ready. 1 All loads and reloads are subject to the sole discretion of the Card issuer and/or its authorized agents and as per FEMA regulations as applicable from time to time. Dynamic Currency Conversion (DCC) is an optional service that is sometimes offered by retailers and ATM operators abroad, giving cardholders the choice of paying in either the currency of the country they are visiting or their own domestic currency, i.e. Our site uses cookies and other similar technologies like pixel tags and web beacons. For example, if you have the following Currencies and amounts loaded onto your Card; GB£250, EU€10, and AU$100, you are in France and want to make a purchase for EU€20, the Card will automatically check the Currencies on the Card, starting at EU€ (being the relevant Local Currency) and then GB£, from which to fulfill the remaining EU€10, in order to authorize the transaction. If you have an iPhone or iPad, you can chat with us 24/7 using Apple Business Chat. What’s more, this card empowers you to travel across countries and eliminate cross currency conversion charges, which typically range from … Forgot User ID? All Rights Reserved Cookies on this site. Forgotten your password? What’s more, you can top up your card on-the-go and withdraw cash from ATMs for free. Thomas Cook customers have reacted furiously to the failure of the Civil Aviation Authority (CAA) to make the promised refunds within its own 60-day deadline. Cookies on this site. Thomas Cook Services To ensure that you have a fulfilled holiday and wholesome experiences, all our holiday services are at your beck and call. Thomas Cook is the only issuer to have such a tie up across India. Email Address. COVID 19 Maldives Travel Guide - Get the latest Maldives tourism news and the Maldives travel restrictions. Thomas Cook is understood to be approaching retailers and financial service companies to launch a loyalty scheme that will rival Air Miles. Thousands of travellers flown back to the UK at the taxpayers’ expense stand to make a profit from the collapse of Thomas Cook – so long as they avoided Atol protection. Card number: ... Card number must contain only numbers. It is not recommended to use your Thomas Cook Prepaid Travel Card as a guarantee of payment for hotels, car hire, etc. Whereas a Thomas Cook One Currency Card purchased in India can be loaded with only USD and can be used across the globe with zero cross conversion fees. 2017 Thomascook.in. For peace of mind on your holiday, you may purchase an Additional Card and use it as a backup. This customer care number helps the customer to contact the help desk of Thomas Cook with Free of cost. Forgotten Password All fields must be completed. Your Thomas Cook Prepaid Travel Card should work in any ATM displaying the MasterCard Acceptance Mark. If after several attempts to withdraw cash at an ATM, your Card still doesn't work, you can get 24/7 help from Card Services, via the Global Emergency Assistance numbers. Barclaycard is a trading name of Barclays Bank UK PLC. The apartment type that will be allocated for stay will be a Hotel Unit/ Studio Room, depending upon availability. Also check out our travel insurance and foreign exchange services. If you need assistance with any PIN issues, please call Card Services. Having a dedicated card that is separate from your day to day account brings peace of mind when shopping at overseas merchants and using international ATMs. If you have an account but have forgotten your password, enter your email address and if we can match this to an account we have on record, we'll send you a link to change it. Your Caxton Currency Card is accepted in more than 35 million locations around the world, just look out for the Mastercard® logo. With a choice of up to 15 different currencies, you can load your card before your holiday if the rates are good. You do not need to have the total amount required for the transaction in a single Currency, as long as the total amount of all your converted Currency balances is greater than the relevant transaction amount. On 22 November, the Thomas Cook Group – which happens to include Britain’s second-largest tour operator and biggest chain of High Street travel agents – … Forgotten Password All fields must be completed. The Caxton Currency Card is the most convenient way to carry money abroad. Cook Toll free services, call charges is paid by them, irrespetive of the the of! Operated by Thomas Cook tourism ( UK ) Proprietary Limited ( `` we '' ) can top your... Promotions enter your email address you used to withdraw Local Currency from 1.9 million ATMs worldwide the! A Thomas Cook with free of cost be approaching retailers and financial companies! Million locations around the world, just look out for the MasterCard® Acceptance Mark your international holiday you... 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